TREND TRACKS

Ultimate Customer-Centric Design Workshop: 7 Proven Strategies for Success

Transform Your Approach to Product Design with Hands-On Strategies for Understanding and Engaging Customers

Service

Empower Your Team with Customer-Centric Design Skills

Unlock the Secrets to Building User-Centered Products with Practical Techniques and Real-World Applications

16-Nov-24

Calculating...

Saturday – 16 Nov 2024

IST Time EST Time GMT Time
07:00 PM 08:30 AM 01:30 PM

4 Hrs

The Ultimate Customer-Centric Design Workshop is a 4-hour intensive training session structured as follows:

Total Duration: 4 hours of interactive and practical learning.

Introduction and Overview: 15 minutes to set the stage for the workshop.

Topic Sessions: 30-40 minutes for each of the 7 key strategies, including:

  • Conceptual Understanding: Brief presentations and discussions on each topic.
  • Hands-On Exercises: Interactive activities and group exercises to apply concepts.

Breaks: Two short breaks (10 minutes each) to maintain focus and energy.

Interactive Quizzes and Polls: Interspersed throughout the workshop for reinforcement of key concepts.

Q&A and Wrap-Up: 15 minutes for questions, reflections, and key takeaways.

Original price was: ₹3,600.00.Current price is: ₹1,800.00. + Tax

₹3600.00 ₹1800.00 (till November 9, 2024)

What Participants Will Learn

In the Ultimate Customer-Centric Design Workshop, participants will gain practical skills and insights to elevate their approach to product design by putting the customer at the center of every decision. This workshop is tailored to provide actionable strategies that can be directly applied to real-world projects, ensuring you leave with a toolkit full of techniques to create meaningful and user-centric experiences.

Understanding User Needs with Empathy Mapping

Learn how to develop empathy maps to visualize customer emotions, behaviors, and pain points, allowing for more effective and user-focused design solutions.

Creating Detailed User Personas

Master the process of building comprehensive user personas that accurately represent different segments of your target audience to guide design and product decisions.

Mapping Customer Journeys

Discover how to create customer journey maps to identify key touchpoints and optimize the user experience by addressing pain points and enhancing positive interactions.

Conducting Effective User Research

Learn various methods of user research, such as surveys, interviews, and usability tests, to gather valuable insights that drive better product decisions.

Prototyping and Iterative Testing

Understand how to create and test prototypes, gather feedback, and iterate your designs to improve usability and customer satisfaction continuously.

Building and Managing Cross-Functional Teams

Gain insights into fostering effective collaboration among cross-functional teams, ensuring all team members work together towards delivering a cohesive, customer-centric product.

Implementing Continuous Feedback Loops

Learn how to set up feedback loops to continuously gather user input, allowing for ongoing improvement and innovation in your design processes.

Leveraging Data for Customer Insights

Understand how to use qualitative and quantitative data to gain deeper insights into customer behavior and preferences. Learn techniques for analyzing and interpreting data to inform design decisions and create more targeted, user-centric products.

1. Empathy Mapping Techniques

Discover how to create empathy maps to visualize user needs, emotions, and behaviors. Learn to identify pain points and motivations, allowing you to design products that truly connect with your target audience.

2. Developing User Personas

Understand the importance of building detailed user personas. Learn to create accurate and effective personas that represent your user segments and help guide your design decisions to align with user expectations.

3. Customer Journey Mapping

Gain insights into mapping the customer journey to identify key touchpoints and areas for improvement. This exercise will help you design seamless and engaging user experiences that foster customer loyalty.

4. Conducting Effective User Research

Learn various user research methods, including surveys, interviews, and usability testing. Discover how to gather valuable insights and translate them into actionable design improvements.

5. Prototyping and Testing

Master the art of creating both low-fidelity and high-fidelity prototypes to test your design concepts. Learn how to conduct usability testing and refine your designs based on real user feedback.

6. Building Cross-Functional Teams

Explore the significance of cross-functional teams in developing customer-centric products. Learn strategies to foster collaboration among diverse teams, ensuring alignment toward delivering exceptional customer value.

7. Continuous Feedback and Iteration

Understand the importance of feedback loops in the design process. Learn how to incorporate continuous feedback and iteration to improve your products and adapt to changing user needs effectively.

Additionally, What Participants Will Get

When you enroll in the "7 Proven Strategies for Customer-Centric Design Workshop and User Empathy" training, you’ll receive a variety of valuable resources and benefits to enhance your learning experience:

Certificate of Participation

Upon completion of the training, you will receive a certificate to showcase your mastery of the 6D Process.

One-Month Elite Membership at Agile Digest Academy

Enjoy exclusive access to additional courses, resources, and community forums for one month, allowing you to further your learning and connect with industry experts.

One-Month Access to Class Recordings

Revisit the training sessions at your convenience with one-month access to the full recordings, ensuring you can review key concepts and exercises.

Access to Reading Content in eBook Format

Receive a comprehensive eBook covering the key topics of the training, accessible for one month, to reinforce your learning and provide a handy reference.

Participation in Live Sessions

Engage directly with the instructor and fellow participants in interactive live sessions, where you can ask questions, discuss topics in-depth, and participate in exercises.

Networking Opportunities

Connect with like-minded professionals and expand your network, gaining insights and building relationships that can support your career growth.

FAQs

Here are some frequently asked questions (FAQs) for the "Mastering the 6D Product Lifecycle" training:

  • Who is this workshop for?

    This workshop is ideal for product managers, UX/UI designers, agile professionals, marketing specialists, entrepreneurs, and anyone looking to enhance their skills in customer-centric design and user empathy. Whether you’re new to these concepts or looking to deepen your understanding, this workshop offers valuable insights and hands-on experience.

  • Do I need any prior experience in design or agile methodologies?

    No prior experience is required. While familiarity with product design or agile principles is helpful, the workshop is designed for all levels. Beginners will get a solid foundation, while experienced professionals will gain new perspectives and advanced techniques.

  • What will I need to participate in the workshop?

    All you need is a computer with internet access, a notebook, and a pen. We recommend a quiet environment to participate in interactive sessions and group exercises fully. No special software is required, as we use accessible tools for all exercises.

  • How will the workshop be conducted?

    The workshop will be conducted virtually via an interactive online platform. You will have access to live sessions, breakout rooms for group exercises, and tools for real-time collaboration. There will be opportunities for Q&A, discussions, and networking with other participants.

  • Will I receive a certificate upon completion?

    Yes, all participants will receive a certificate of completion at the end of the workshop. This certificate will validate your new skills and can be added to your professional portfolio or LinkedIn profile to showcase your expertise.

  • What if I miss part of the workshop?

    If you miss any part of the workshop, don’t worry. All sessions will be recorded, and participants will have access to the recordings after the workshop. You can review the materials at your convenience to catch up on what you missed.

Refund Policy

At Agile Digest, we understand that sometimes plans change, and we aim to make the refund process as straightforward as possible.

At Agile Digest, we understand that sometimes plans change, and we aim to make the refund process as straightforward as possible.

Refund Policy Details:

  1. 100% Refund Before Training:

    • If you’re unable to attend the training training, simply inform us before the session begins, and you will receive a 100% refund  (minus the Gateway fees) of your payment.

  2. Access to Recordings:

    • If you cancel your participation, we will not be able to offer you with access to the training session recordings. 

  3. Payment Gateway Fees:

    • If you paid online via a payment gateway, please note that the gateway fees will be deducted from your refund. This is to cover the transaction costs incurred during the payment process.

How to Request a Refund:

  • To request a refund, please contact us via email or through the contact form on our website, stating your reason for cancellation. We will process your refund promptly and provide confirmation once it has been completed.

This refund policy ensures that you have flexibility and peace of mind when enrolling in our training sessions.

Refund Policy

Who Should Join

Prerequisites

Enrolment Process

Enrolling in the "Empower Your Team with Customer-Centric Design Skills" training is simple and straightforward. Follow these steps to secure your spot:

Step 1 : Click the “Add to cart” Button
Start the process by clicking the “Enroll Now” button on this page. This will take you to the registration form.

Step 2 : Complete the Registration Form
Fill out the required information, including your name, email address, and any other details needed to process your enrollment.

Step 3 : Validate Date and Time
Before completing your registration, please ensure that the date and time of the training session align with your schedule. This will help you avoid any conflicts and ensure your full participation.

Step 4 : Receive Your Invitation
After enrolling, you will receive an invitation via email from your instructor. This invitation will include all the necessary details, including the Zoom link and any pre-session instructions.

Step 5 : Prepare for the Session
Once enrolled, make sure to review any materials provided in advance and be ready to engage in the live session.

Block your Seat for Upcoming Live Class

Original price was: ₹3,600.00.Current price is: ₹1,800.00. + Tax

₹3600.00 ₹1800.00 (till November 9, 2024)

Need any more information on this workshop ?

Empower Your Team with Customer-Centric Design Skills

Have some query or want to show Interest on this Trending Agile Tracks ?

Let us help you answer your query

Other Upcoming Trend Tracks

Shopping Cart
Scroll to Top
Empower Your Team with Customer-Centric Design Skills

Have some query or want to show Interest on this Trending Agile Tracks ?

Let us help you answer your query

Dynamic Visibility - Custom Condition: syntax error, unexpected end of file

International IP Detected

It looks like you're visiting from outside India. Would you like to switch to our international site?

Switch to International Web Site

The Agile Leadership and Product Management Excellence Certification (ALPMEC) is a comprehensive program designed for aspiring and seasoned product managers aiming to excel in Agile environments.

16 Modules

100+ Hours

Cap stone Project

Have Some Question ? Contact us

Let's Get Familiar with SAFe: 3-Hour Live Session on Key Concepts

INR 2000/-

Join us for an engaging 3-hour live session on June 9th, 2024, from 7:00 PM IST to 10:00 PM IST, where we will dive deep into the fundamentals of SAFe 6.0. This non-certification awareness program is designed to help you understand the key concepts of the SAFe Framework. Whether you have doubts about SAFe, are considering which certification is best for you, or are undecided about whether SAFe is the right fit, this session is perfect for you.

Want to make a DEEP DIVE To JIRA JQL?

The Offer You Can Not Refuse
As many of us are well-acquainted with the versatility of Jira, we often encounter challenges in filtering data precisely as needed. This is where the power of Jira Query Language (JQL) becomes indispensable. I am excited to share some fundamental concepts of JQL that will empower you to craft more effective queries, enhancing your data manipulation capabilities within Jira.

Join our "Refer and Earn" program by simply filling out this form. Here’s how to get started:

You are referring to 7 Proven Strategies for Customer-Centric Design Workshop and User Empathy

If there's anything else you'd like us to know about your referral, or any specific instructions, please include them here.
How do you want to get your reward
Once you’ve filled out the form, click ‘Submit & Earn’. We’ll take it from there, and you’ll be on your way to earning rewards!

Scaled Agile Framework (SAFe) - Certification

No results found.

Agile life cylce Management - Training

Navigating the Future: Unleashing the Power of Jira Advanced Roadmap for Seamless Project Planning and Execution
Working with Rally Software
Jira Service Management
Azure Boards
Mastering Jira

Agile Digest Exclusive

Mastering SAFe with PI Planning Simulation in 2 Days
Navigating the Future: Unleashing the Power of Jira Advanced Roadmap for Seamless Project Planning and Execution
Working with Rally Software
Jira Service Management
Mastering Jira
Azure Boards
(ESM) Efficient Scrum Master
Sprint Simulation

Recent Blogs and Articles

Explore our Excel Templates

Feed back From popular courses

Azure Board Training Feedback
Thursday Virtual Collaboration
Jira Training Feedback
Sprint Simulation Feedback
Efficient Scrum Master Feedback
SAFe POPM Feedback
SAFe Advanced Scrum Master Feedback
SAFE Scrum Master Feedback
Leading SAFe Feedback
Training Calendar
SAFe Transformation
Corporate Engagement

EARN FROM YOUR SPECIALIZED SKILLS

We may not be experts on everything, but all of us have some skills that we are super experts in, It can be Agile, It can be Excel or Jira or Java or Database or Machine Learning or Project Management or UI Design, or anything else.
Sounds Interesting? wants to know more? feel this form we will contact you and explain the next step and process. Does not matter which country you belong to and which Time zone you are in we all have potential needs everywhere. 
You may be Trainer, Freelancer, Full Time Employee, or consultant. Why not you earn little extra money with your expertise on your available time. You chose what you want to do, support another professional or train a group of people or participate in a small or large project choose the skill you complete hold. On top of that, you choose the rate that you want to charge. Get yourself exposed to the people who may need your service.

Offers and Discounts

Republic Day
Sale

Efficient Scrum Master

ESM early bird, Flat 10% discount for ESM Courses(A & P) , Please talk with the chat agent to get the discount code.

 

On Going

SAFe

Attractive Discounts and Offers on SAFe Certification

On Going

Special Discounts on Excel Template, 


Connect with our Chat Agents for more information and to grab more offers and discounts

Upcoming Training and Events at a glance